Reviews From Bay Area Families and Partners

Anita has been helping my brother and I with getting both of our parents placed over the last few years as both of their cognitive conditions progressed. I'm touched with how compassionate she has been towards our situation, and thoroughly impressed with the level of expertise and efficiency that she's been able to find appropriate housing for both of our parents. Whether you need housing for someone with a progressive condition or a sudden change that requires a timely move, she and her team will be able to help you. Thank you Anita for all your outstanding work!

Rona helped us fill our very first room in Redwood City, and we couldn't have asked for a better partner. She took the time to understand both our home and the resident's needs, and she matched the right resident with the right house. Rona was hands-on, active, and supportive of everyone involved, from the family to our team, through every step of the process. We're grateful to have worked with her and highly recommend Neighborly Senior Placement. – Matt & Adriana, Horsley Haven Home

We had a great experience with Johnell of Neighborly. She suggested a way my wife and I could stay together while moving to a senior living facility where my wife could get the care she needed. Johnell also recommended several retirement communities that would meet our requirements and then she essentially oversaw the move by working closely with personnel at the rehab facility in San Francisco where my wife had been getting treatment as well as folks at the senior living facility in San Rafael where we recently moved. Johnell's assistance was terrific. Francis Kennedy San Rafael, CA

Johnell at Neighborly has been a pleasure to work with to help families to find a new home for their loved ones. She makes a huge difference 🙏🏽 Also, hands down one of the best senior placement agent I worked with in the industry. Johnell really went above and beyond. Not just for the family, but for the community as well. Making the process as smooth as possible. You can tell she really cares. It didn’t end at just the placement yet checking in afterwards to see how the resident is doing.

KayeVon came to my aid in a very stressful time, helping me visit and evaluate nearby board and care options for my brother. Close and frequent communication kept the process moving.

I’ve had the pleasure of knowing Anita and her team at Neighborly Senior Placement for a while, and I can confidently say they are among the most dedicated and compassionate professionals serving the senior community today. Anita brings over two decades of experience guiding families through complex care decisions, and she has built a team that reflects her commitment to integrity, personalized service, and truly advocating for every client they serve. What truly sets Anita apart is her deep involvement in the local senior community. Through her leadership as the founding force behind the National Placement & Referral Alliance (NPRA) San Francisco Bay Area Chapter and her active participation in organizations that support senior-related issues, she continues to elevate standards and foster collaboration across the industry. Her dedication to giving back, combined with the care and professionalism of her entire team, makes Neighborly Senior Placement an invaluable resource for families and a trusted partner in our community.

I would highly recommend Neighborly Senior Placement. Tanvi Gangakhedkar has gone above and beyond to help me and my mother. She helped us find a home in 2024 and again this year. She always listens to my questions and concerns and find solutions. Tanvi is the BEST!!!

We are so grateful for Kayevon Serna and all of her help in finding the right care home for our aunt. We were completely overwhelmed and honestly had no idea where to even start. There was so much about senior living and the different care options that we didn’t know, and Kaye took the time to educate us and explain everything in a way that was easy to understand. What impressed our family the most was how quickly she made everything happen. In less than a week, Kayevon helped us find the right care home, coordinated tours, and even helped coordinate all of the necessary paperwork needed for the move. She stayed on top of every detail and kept us informed throughout the entire process. She truly made what could have been an incredibly stressful situation feel manageable. Our family was so impressed with her knowledge, responsiveness, and how much she genuinely cared about finding the right place for our aunt. We couldn’t have done this without her and would highly recommend Kayevon to any family trying to navigate senior living or find care for a loved one!

I wouldn't have been able to get my father into assisted living without Johnell. She has a lot of experience that results in knowing everything that the assisted living requires and make the transition seamless. Cannot recommend her highly enough. A real lifesaver.

⭐⭐⭐⭐⭐ Neighborly Senior Placement provided an exceptional experience during what can often be a stressful and emotional time for families. From the very beginning, their team was compassionate, knowledgeable, and genuinely committed to helping us find the best solution for our loved one. They took the time to understand our needs, answered every question with patience, and guided us through each step of the process with professionalism and care. What impressed me most was their honesty, responsiveness, and deep understanding of senior living options. Rather than making us feel pressured, they offered thoughtful recommendations and valuable guidance that gave us confidence in our decision. Their support made a difficult transition much smoother than we ever expected. I highly recommend Neighborly Senior Placement to anyone navigating senior care options. Their expertise, kindness, and dedication to families truly set them apart, and I'm incredibly grateful for the outstanding service they provided.

We needed to find a safe placement for my mom on extremely short notice.Tanvi, our consultant at Neighborly Senior Placement, is exceptional. The circumstances were urgent. Based on earlier discharge experiences, we knew my mom could not return home safely, even with a 24 hour aide. We received 20 hours’ notice that she would be discharged without a rehabilitation or skilled nursing placement, leaving us responsible for substantial hospital costs while trying to find a safe alternative. Communication with the hospital was difficult, and Tanvi followed up persistently to obtain the information and referrals we needed from the care team. Tanvi pulled out all the stops. She contacted facilities, took on tasks that otherwise would have fallen to me, followed up persistently with the hospital, investing many hours and an extraordinary amount of energy to help us. Her knowledge of local options, including facilities where Neighborly has seen good outcomes, was extremely helpful. Her seasoned judgment was especially valuable in assessing my mom’s particular needs and determining which settings might be the best fit. Because Tanvi has worked with so many senior care facilities, she was able to interpret the responses we were receiving from different centers and explain how the application process was likely to unfold. That experience was invaluable. Tanvi found a safe and pleasant placement with a month to month arrangement while we search for a permanent solution. This likely saved us tens of thousands of dollars compared with a skilled nursing facility, which also would not have been as comfortable for my mom. Without Tanvi’s help, my mom would have remained in the hospital longer, probably would have ended up in a skilled nursing facility, and I would have spent many additional hours trying to navigate the process myself. Tanvi even braved rush hour traffic to meet me halfway so that I could complete the paperwork as my mom’s representative in time to have her moved that same day. Tanvi combines expertise, persistence, urgency, and genuine personal commitment and caring for the patient. If she is representative of Neighborly’s consultants, Neighborly is an exceptional organization.

My elderly mother was recently in a bad car accident and we found ourselves immediately in a situation where she would need to be placed in assisted living for a respite stay asap after her release from the skilled nursing facility. Johnell from Neighborly was recommended to me by a good friend who recently had a great experience with Johnell helping her move her father from Michigan to memory care in Sonoma. My friend called Johnell "a legit angel" and I couldn't agree more! Even though she was on vacation at the time, she jumped into action to get appointments set up quickly and valuable information in my hands asap. Within a week we had a plan in place. Through the whole process of search and placement and beyond Johnell was there with a great attitude and a helping hand. This is a service everyone should know about. Very knowledgeable and caring folks who can help you navigate the most difficult times. Thank you Johnell and Neighborly!

Neighborly helped me to find the right facility for my dad’s needs. I toured multiple facilities both assisted and memory care sides accompanied by Kayevon. She listened to our needs and wants, she helped me to ask the proper questions and ultimately find the facility that I felt the most comfortable with which had the services and care for a smooth transition for my dad. The search for a facility to meet your loved ones needs can be very overwhelming but from the start I knew that Neighborly cared about helping my dad and I to find the best fit for him Thank you Neighborly

For anyone embarking on finding a senior home for a loved one we highly recommend Kayevon Serna at Neighborly Senior Placement. There are just too many places available & too many unknowns to research them all on your own. So, Kayevon helped us tremendously from our first phone conversation to signing my dad into a nice facility. She was there every step of the way. She narrowed down options that were a good fit for our dad and even answered questions for us after his placement. You will not regret working with Kayevon. It will make your life so much easier! Thank you Kayevon!!!

Johnell was a lifesaver! I am so grateful for Johnell and all of her support (emotional too!) and years of experience. She did all the legwork, had the patience of a saint and walked me through each scenario and helped me come up with the best living situation for my mom's needs. She went above and beyond, from coordinating and participating in a required doctor's appointment with my mom that was needed before the move, to the logistics of the move, to actually helping move my mom while I was out of town. Honestly, she did so much more... She was beyond caring and supportive, really got to know my mom and understood all her needs. I am so happy that my mom is in the right place! If you are starting the search for your loved one, Johnell is your person.

Johnell and Neighborly were everything I needed at the time I needed help most. My father had been in my sole care and needed more than I could provide, but with a limited income and psychological challenges on top of dementia, placement was difficult. Johnell was tireless in helping get him placed, and even while other placement coordinators were involved, she continued answering my questions and helping me vet options. I cannot recommend her and Neighborly enough.

Johnell contines to exemplify heartfelt professionalism and knowledge. I continually rely on her for personal and practical placement based on individual and family needs. She's amazing, both heart and experience!!

Johnell Davidson was extremely helpful in our search for an assisted living community for my husband. She was patient and supportive as we struggled to define our priorities and then gently defined them for us. She guided us through the complicated choices, procedures, visits to optimal facilities, and paper work- medical and financial- to secure the apartment within the community we chose. She was helpful during the move-in, and then when problems arose with the administration she continued to assist us in resolving the problems. We recommend her highly.

It is a pleasure to write a very positive review of Tanvi Gangakhedkar's dedication and energy to assist in transitioning my wife from skilled nursing to an assisted living facility. We looked at several facilities that she had researched and made the decision for a fairly new facility that is part of a larger network of assisted living facilities. Tanvi was sensitive and thorough in helping me ask the right questions and checking out the options for my wife's care. I would certainly be glad to recommend her to anyone seeking help in finding an appropriate home for oneself or a family member or friend.

When you don't know what to do , or, just where or how to start, it's time for professional assistance. Neighborly Senior Placement is that service. Neighborly understands and is familiar with your needs way before you are aware of them and will coach you through the processes required. We highly recommend Neighborly Senior Placement. Rod and Linda Morgan

I am deeply grateful for the exceptional support we received from Neighborly Senior Placement and Kayevon Serna, Senior Living Consultant, during a challenging time for our family. Kayevon's attentive approach began with truly listening to our unique needs and concerns as we sought memory care options for my husband, who is living with Alzheimer's. She conducted thorough research, thoughtfully scheduling visits to carefully selected facilities that matched our requirements. Kayevon accompanied me to each tour, offering insightful guidance and answering every question with patience and clarity. Her expertise and compassion made the selection process feel manageable and reassuring. Beyond placement, Kayevon continued to check in, providing valuable support both before and after my husband's admission. Her dedication to ensuring a safe, secure environment for my husband has allowed me to focus on my own recovery, knowing he is in good hands. I wholeheartedly recommend Kayevon Serna and Neighborly Senior Placement to any family navigating the complexities of senior care.

Tanvi was great! She not only helped us find great assisted living options, but also helped us with the logistics of the move. She was awesome in finding both PT and transport resources we needed and saved the day for us.