Question 1

Is Neighborly Senior Placement really free?

Accepted Answer

Yes. Families pay nothing. Neighborly is compensated by the senior-living community when a family chooses to move in — the same disclosed model reputable placement services use — so guidance stays free to you.

Question 2

How does Neighborly get paid?

Accepted Answer

Communities pay a referral fee only after a successful placement. Neighborly works for the family, recommending the best fit regardless of which community pays.

Question 3

What areas does Neighborly serve?

Accepted Answer

All nine San Francisco Bay Area counties: San Francisco, San Mateo, Santa Clara, Alameda, Contra Costa, Marin, Sonoma, Napa, and Solano.

Question 4

What types of care can Neighborly help with?

Accepted Answer

Assisted living, memory care (dementia), independent living, and residential care homes (board & care), plus guidance on higher levels of care.

Question 5

How is a local placement advisor different from a national referral website?

Accepted Answer

A local advisor like Neighborly personally knows the communities, tours with you, and advocates for your family; national lead-generation sites often sell your contact information to many communities. Neighborly is local, independent, and free.

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